Privacy Policy

Last modified: January, 2024

Privacy and Cookie Policy

Optikos Corporation and our affiliates and subsidiaries (collectively, “Optikos,” “we,” “us,” and “our”) respects and wants to protect your privacy. This privacy policy (“Privacy Policy” or the “Policy”) explains, among other things, the type of information we collect about you when you visit this website (the “Website”); how your information may be used and disclosed; how you can control the use and disclosure of your information; and how your information is protected. This Privacy Policy is not intended to override the terms of any contract you may have with us, nor any rights you may have under other applicable data privacy laws.

Our Website provides visitors with information about Optikos Corporation and its products, services, and intellectual property; and also provides company news, articles, educational materials, and contact options for those interested in learning more. By accessing and/or using our Website, you agree that you have read and understand this Privacy Policy and you consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy, except where your specific consent is requested.

For the purposes of applicable data protection law, Optikos is the controller of any personal information collected from you on this Website or otherwise for conducting or developing our business with you.

1. Information We Collect Automatically

When you visit this Website, our server automatically collects certain browser or device generated information, including but not limited to your:

• domain;
• IP address;
• date, time, and duration of your visit;
• browser type;
• operating system; and
• page visits.

We do not use this automatically collected information to try to identify you; however, we may associate it with the information you provide voluntarily, as detailed below.

2. Personal Information Provided by You

In using this Website, conducting business with us, or seeking to conduct business with us, you may voluntarily provide personal information to us in the following ways:

• by filling forms (for example, a ‘Contact Us’ form) on our Website or at a trade show or anywhere else we conduct business;
• by downloading documentation from our Website;
• by subscribing to newsletters or other communications;
• by correspondence with us by phone, email, or otherwise using our contact details; or
• by applying for a job, work placement, or internship.

Typically, the personal information you give us may include your name, company name, address, email address, phone number, and any personal details required to resolve any inquiries or complaints. This information may be needed to enter into a contract with you (such as in anticipation of an employment contract or a purchase agreement or the provision of services such as the download of information from our Website) and failure to provide any information may result in our inability to provide the requested services or products or consider your application for employment.

3. Information We Obtain from Third Parties

We may also obtain information about you and the company you work for from third parties, including social media and data augmentation services. We may also use Google Analytics to better understand our audience and users, to improve our marketing campaigns, and to enhance our products and services. The information we receive back from Google Analytics does not identify specific website visitors, but rather the trends related to how the website is used. To opt out of being tracked by Google Analytics across all websites, you can visit https://tools.google.com/dlpage/gaoptout.

4. Cookies

A cookie is a small file created by a website that can be placed on your device’s hard drive or on a website server that provides a way for the website to recognize you and keep track of your preferences. We use cookies to obtain some of the automatically collected information described above. Most browsers automatically collect cookies, but you do not have to accept a cookie, and you can in fact modify your browser so that it will not accept cookies. For more information about cookies, including how to set your internet browser to reject cookies, please go to http://www.allaboutcookies.org/.

By continuing to use this Website, you agree to our use of cookies.

Different types of cookies are used for different purposes on our Website and are known as strictly necessary cookies, performance cookies, and functionality cookies, described below. Some cookies may be provided by an external third party to provide additional functionality to our Website and these are also described below.

Strictly Necessary Cookies

These are cookies that are essential to fulfill an action requested by you, such as identifying you as being logged in. If you prevent these cookies by adjusting your browser settings, we cannot guarantee how our Website will perform during your visit.

Performance Cookies

These are cookies that monitor visitor behavior on our Website to help us improve our information and services. This includes information such as the number of visitors, geographic information, and the pages they visited.

Functionality Cookies

These cookies enhance the performance and functionality of our Website, often as a result of something you’re doing as a user. For instance, we may personalize our content for you or remember your preferences.

Managing and Deleting Cookies

If you want to manage cookies, you can do so from your browser. You can find out how to do this by going to the help menu in your browser. Please see http://www.allaboutcookies.org/ for more information.

5. Use of Personal Information

The following is an overview of our purposes for using your personal information. Please remember that additional details on how we process your personal information may be provided to you in a separate notice or contract. All processing (i.e. use) of your personal information is justified by a “condition” for processing. In the majority of cases, processing will be justified on the basis that:

• you have consented to the processing;
• the processing is necessary to perform a contract with you or take steps to enter into a contract;
• the processing is necessary for us to comply with a relevant legal obligation; or
• the processing is in our legitimate interests, subject to your interests and fundamental rights, and notably our legitimate interest in using supplier, customer, and website user data to conduct and develop our business activities with them and with others.

We use the personal information we collect to:

• conduct and develop our business with you and with others;
• improve our Website and our products and services generally;
• customize our Website to users’ needs;
• provide you with documentation or communications that you have requested;
• correspond with users to resolve their queries or complaints;
• manage a recruitment, work placement, or internship process, including considering applications and making offers;
• provide you with any services or products you request; and
• send you marketing communications, where it is lawful for us to do so.

6. Disclosure of Personal Information

From time to time, it may be necessary to share your information with our affiliated businesses, such as vendors who are involved in products or services that we are providing to you. We may also appoint third party service providers (who will operate under our instructions) to assist us in providing information, products or services to you, in conducting and managing our business, or in managing and improving this Website, and these third parties may need access to your information.

We may share your personal information with third parties in connection with a potential or actual sale of our company or any of our assets, or those of any affiliated company, in which case personal information held by us about our users may be one of the transferred assets.

We will also respond to requests for information where required to do so by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.

7. Marketing, SMS & Emails

Where lawful to do so, and subject to your consent where required, we may communicate with you by email to tell you about our products and services. If you wish to opt-out of receiving marketing communications, please use the ‘unsubscribe’ link provided in our emails, or otherwise contact us directly and we will stop sending you communications.

8. Profiling for Marketing Purposes

The purpose of any profiling is to deliver website content or email content that has high relevancy and/or applicability to the company that you represent. To achieve this, we use the information you have provided, and information provided by third party data augmentation services, to try and identify information such as the SIC industry code for the company you represent. Additionally, we also try and identify the product and application interests your company may have based on your visiting patterns at our Website (information we collect automatically) and responses to our emails (information you provide). Based on this information, we then tailor the email content and potentially the website content to better match the requirements and interests of the company you represent.

9. Controls for Do-Not-Track Features

We currently do not employ technology that changes how our servers treat your browser if our servers receive a “do-not-track” signal since there is currently no universal standard on how to apply these settings.

10. Security

We use data storage and security techniques to protect your personal information from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction, or accidental loss. However, it is important to remember that no website, accounting or customer relationship management system can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

11. Retention of Your Information

We apply a general rule of keeping personal information only for as long as required to fulfill the purposes for which it was collected. However, in some circumstances we may retain personal information for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements. In specific circumstances we may also retain your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges or in order to provide better service.

12. External Links

This Website may contain links to third party sites. Since we do not control nor are we responsible for the privacy practices of those websites, we encourage you to review the privacy policies of these third-party sites. This policy applies solely to personal information collected by this Website or in the course of our business activities.

13. Your Rights

Subject to applicable law, you may have some or all of the following rights with respect to your personal information:

• to obtain a copy of your personal information, together with information about how and on what basis that personal information is processed;
• to rectify inaccurate personal information (including the right to have incomplete personal information completed);
• to erase your personal information (in limited circumstances, where it is no longer necessary in relation to the purposes for which it was collected or processed);
• to restrict processing of your personal information where:
  • the accuracy of the personal information is contested;
  • the processing is unlawful but you object to the erasure of the personal information;
  • we no longer require the personal information, but it is still required for the establishment, exercise, or defense of a legal claim;
• to port your data in machine-readable format to a third party (or to you) when we justify our processing on the basis of your consent or the performance of a contract with you;
• to withdraw your consent to our processing of your personal information (where that processing is based on your consent);
• to object to decisions that are based solely on automated processing or profiling; and
• to obtain or see a copy of the appropriate safeguards under which your personal information is transferred to a third country or international organization.

In addition to the above rights, you have the right to object to any processing of your information that we have justified based on a legitimate interest, including profiling (as opposed to your consent, or to perform a contract with you). You also have the right to object to any processing of your information for direct marketing purposes, including profiling for marketing purposes.

You also have the right to lodge a complaint with your local supervisory authority for data protection.

In relation to any of these rights, please contact us. Please note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We will endeavor to respond to your request within all applicable timeframes.

14. Residents of California:

Effective January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) afforded California residents (i) the right to request disclosure of data collection and sales practices in connection with the requesting consumer; (ii) the right to have the requesting consumer’s information deleted, subject to certain exceptions; (iii) the right to request that their personal information not be sold to third parties, if applicable; and (iv) the right not to be discriminated against because they exercised any of the new rights.

You may submit a personal information access or erasure request via email to dataprivacy@optikos.com. Optikos will need to collect information from the requesting party to verify their identity, and will respond within: (a) 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances), or (b) the timeframe required by applicable law if different from the times stated above.

Please be aware that such a request does not ensure complete or comprehensive access or removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested. We reserve the right not to process any privacy requests to the extent not required by applicable law.

California Shine the Light Law: California residents may annually request and obtain information that is shared with other businesses for their own direct marketing use within the prior calendar year. Optikos does not share your personal information with other businesses for their own direct marketing use.

For further information on your rights under California law, please visit the State of California Department of Justice website at www.oag.ca.gov/privacy/ccpa.

15. Residents of European Union and Other Countries with Privacy Laws:

You have the right to lodge a complaint with your national or state supervisory authority. You also have the right to request access to and correction or erasure of your personal information, seek restrictions on or object to the processing of certain personal information, and seek data portability under certain circumstances. Please email dataprivacy@optikos.com for any request to access, correct, erase, object or seek restrictions or portability.

16. Residents of the United States:

Optikos does not collect Social Security numbers through our Website. Optikos does, however, collect Social Security numbers where required by law, such as for tax and payroll purposes for its employees. When collecting and/or using Social Security numbers, Optikos will take proper care to protect confidentiality, limit collection, ensure access on a need-to-know basis, implement appropriate technical safeguards, and ensure proper disposal.

17. Additional U.S. State Privacy Laws

Some additional state laws may provide residents specific rights, subject to some limitations, exclusions and the verification of your identity. These rights may include, but are not limited to: (1) the right to know whether we are processing your personal data; (2) the right to access the personal data that we process; (3) the right to correct inaccuracies in your personal data that we process; (4) the right to delete your personal data; (5) the right to obtain a copy of your personal data; (6) the right to opt-out of the processing of your personal data for targeted advertising, profiling activity and the sale of personal data; (7) the right to not be discriminated against for exercising your rights; and (8) the right to appeal a decision with regard to a request you make. To exercise your state privacy rights (as applicable), please contact us at dataprivacy@optikos.com. Your request must include your name, mailing address, zip code, and email address. We are not responsible for requests that do not come through the designated request mechanism or do not contain sufficient information to allow us to process your request.

18. Transfer of Information

This Website is operated in and intended for use in the United States. If you are located outside of the United States, please be aware that information we collect will be transferred to and processed in the United States and other jurisdictions. By using the Website, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing and storage of your information in the United States and other jurisdictions, where the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.

19. Children’s Personal Information

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under the age of 13. In the event we learn that we have inadvertently collected or received personal information from a child under age 13 without verification of parental consent, we will take reasonable steps to delete that information. If you believe that we might have any information from a child under 13, please contact us at dataprivacy@optikos.com.

20. Changes to This Privacy Policy

We reserve the right, for any reason, to update our Privacy Policy as necessary. In the event it is updated, we will indicate the effective date of the changes at the top of the page. Unless otherwise indicated, updates to this Privacy Policy are effective immediately upon posting. We encourage you to return to this page often to ensure your knowledge of the current Privacy Policy is up to date.

21. How to Contact Us

If you have any questions in relation to this Policy or you wish to exercise any of your rights, please email dataprivacy@optikos.com to submit your request.

Optikos Corporation
107 Audubon Blvd., Bldg. 3
Wakefield, MA USA 01880
Phone: +1 617.354.7557